H2 Careers

We are a results focused club creating an inspirational athlete environment with expert, quality instructors, focused group training programs and a fun loving community. 

Our Objectives

  • To bring a professional athlete environment to every day people
  • To operate with quality & excellence creating a premium wellness experience
  • To activate, motivate and support our members to achieve their goals
  • To educate, inspire and engage our community through events & social media channels
Want to be part of our team? 


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H2 Retail Manager

  • We are an entrepreneurial, disruptive & dynamic team looking to bring a more creative & innovative retail solution to the cycling market.
  • We are community builders bringing value to our customers and athletes through events, educational content and access to knowledgeable & passionate team.
  • We are a multi-channel retailer through our 3 prime central London locations; Giant St Pauls (London’s biggest bike shop in floor space and £2m+ Revenue), H2 Clubs (cycling gyms in Soho & Victoria with 2,500+ cycling members) as well as our eCommerce site H2 Gear and access to experiential sales through our partner cycling event company with access to over 400 cyclists on tour each year.
  • We have established, trusted relationships with the best brands in the industry including Giant, Specialised, Mavic, Zipp, EDCO, Castelli, Endura, Oakley, POC, Endura, GORE.


We are looking for a talented Retail Manager who feels relaxed in a dynamic environment to join our Management team and lead our Retail business into the next evolution of cycling retail.

  • You will be a natural leader able to create an inspirational, fun & exciting working & sales environment and a desire to develop & support your team giving them everything they need to be successful in sales.
  • You will have full accountability for the performance of all retail for H2 and thrive off delivering the highest and most consistent standards in customer service, visual merchandising, profitability and productivity of the retail team. 
  • You will gain a strong understanding of our Customers putting their needs at the center of every decision you make.
  • You will have infectious enthusiasm, high in energy, never one to stand still and want to make a genuine impact to H2


Required Experience

Minimum 5 years work experience in retail / sales management, or an equivalent management role

5 years delivering change through efficient & highly motivated teams

Cycle industry experience would be great but not essential

This is an incredible opportunity for someone to come into an established operation with an existing engaged cycling community and a very supportive & excited management team. Do you want to be disruptive?

To apply please send a cover letter and CV to kate@h2bikerun.co.uk.

 

Closing date Friday 17th March


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H2 BUSINESS DEVELOPMENT MANAGER

We are looking for full time Business Development & Account Manager for our clubs in Soho & Victoria


Reporting to our Managing Director you will be responsible for implementing developing new business opportunities with Corporate accounts and strategic partnerships to assist Sales & Marketing activities across H2 Clubs.

You will be…
  • A highly driven & motivated individual with a can do attitude. Positive, ambitious, hungry and enthusiastic
  • Excellent communicator within all levels of an organisation and to large groups
  • A team player with excellent organisational skills
  • Passionate about customer service and enjoy engaging with our members
  • A multi-tasker with excellent organisational skills and time management
  • An active athlete with a passion for fitness and general wellbeing and with a good understanding of the fitness industry
  • Possibly a qualified PT looking to further your career in health & fitness

Roles & Responsibilities
Working with the Club Managers you will develop & manage corporate accounts and support the teams to complete all sales & marketing activity as required at the clubs including but not limited to:
  • Lead generation through analysis of Corporate opportunities and strategic partnerships with key brands & local businesses
  • Identify other business development opportunities through strategic partnerships with key brands & local businesses
  • Develop the H2 Corporate Wellness offering & roll this out across existing and new relationships
  • Manage key Corporate accounts to ensure maximum revenue is achieved and retention of Corporate members are maintained
  • Manage the account performance process across all clubs to KPIs and support the club teams to generate more business from existing client base
  • Manage the Sales process and performance to KPI’s
  • Lead, develop & motivate the club teams to create a sales focused culture & achieve targets
  • Develop PR opportunities through strategic fitness industry relations and brand ambassadors
  • Keep all marketing collateral up to date, including web pages, brochures, club posters, leaflets to reflect current offers & campaigns
  • Write & review high quality, relevant copy to be used in all email communications, blog articles, web content and any other external publications
  • Regular review & analysis of competitor’s service, pricing, marketing approaches and recommend any tactical actions for H2
  • Using the Club teams to develop the schedule of Club events ensuring good content, engagement and provide a spotlight for classes, instructors & partners

Required skills and experience:
  • Minimum 2 years proven sales & account management experience hitting agreed targets and driving sales activities from lead generation campaigns
  • Experience in customer facing industries across sports, leisure & hospitality but not limited to
  • Experience managing & hosting events – nice to have
  • Exceptional customer service. A “nothing too much” attitude
  • Excellent face-to-face, telephone & email etiquette and confidence interacting with members
  • Excellent use of IT systems including Microsoft Excel, Word & Power point
  • High levels of competency on all social media channels including Twitter, Instagram, Facebook, YouTube as well
  • Qualifications in Sports is preferable but not mandatory

Salary & Benefit:
  • Salary £25-30k + OTE Performance related bonus
  • Great career promotion opportunities as company is growing rapidly
  • Free gym membership
  • Discounts with the company’s affiliated business partners


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H2 CLUB MANAGER


We are looking for a full time Club Manager for our Club in Victoria
Reporting to the Managing Director you will be responsible for all aspects of the day to day operation & growth of the Club

You will be…
  • A natural leader with an open and engaging personality and an interest in developing & mentoring others
  • A positive and fun individual with excellent communication & interpersonal skills.
  • A highly driven & motivated individual with a can do attitude. Positive, ambitious, hungry and enthusiastic
  • Passionate about fitness and customer service and enjoy engaging with our members
  • A multi-tasker with excellent organizational skills and time management

Roles & Responsibilities:
  • Overall responsibility for hitting Club Sales & Retention targets
  • Management of Club Marketing & Events including daily activity across all social media channels to strongly represent the brand, vibe and community at H2
  • Manage lead generation activities to unlock new Corporate relationships & local business to partner with
  • Management of daily Club Administration
  • Dealing with all Member issues and complaints
  • Continuously improving Operational Practices to run an efficient model and looking for cost reductions opportunities where possible
  • Improving the decoration and cleanliness of the club and ensuring all repairs are identified and carried out in a timely manner
  • Ensuring that all Gym equipment is kept in good working order
  • Daily operational & cleaning walk rounds
  • Managing relationships with Suppliers to ensure they are delivering within agreed service levels and at efficient cost
  • Manage recruitment and Induction of all new team members
  • Management of studio timetables & instructors

Required skills and experience:
  • 12 months experience managing teams through a previous managerial or team leader role
  • Minimum of 12 months office, reception or admin experience.
  • ‪12 months proven sales experience in a target driven environment
  • 12 months successful operational management experience within service industries
  • Experience reporting to HQ and meeting your targets

Salary & Benefit:
  • Salary £22-£25k + OTE Commission on workshop & retail revenue
  • Great career promotion opportunities as company is growing rapidly
  • Free gym membership
  • Discounts with the company’s affiliated business partners

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H2 ACCOUNTS MANAGER


We are looking for full time Account Manager for our clubs in Soho & Victoria
Reporting to our Business Development Manager you will be responsible for managing Corporate accounts and strategic partnerships to assist Sales & Marketing activities across H2 Clubs.

You will be…
  • A highly driven & motivated individual with a can do attitude. Positive, ambitious, hungry and enthusiastic
  • Excellent communicator within all levels of an organisation and to large groups
  • A team player with excellent organisational skills
  • Passionate about customer service and enjoy engaging with our members
  • A multi-tasker with excellent organizational skills and time management
  • An active athlete with a passion for fitness and general wellbeing and with a good understanding of the fitness industry
  • Possibly a qualified PT looking to further your career in health & fitness

Roles & Responsibilities
Working with the Club Managers you will develop & manage corporate accounts and support the teams to complete all sales & marketing activity as required at the clubs including but not limited to:
  • Lead generation through analysis of Corporate opportunities and strategic partnerships with key brands & local businesses
  • Identify other business development opportunities through strategic partnerships with key brands & local businesses
  • Manage key Corporate accounts to ensure maximum revenue is achieved and retention of Corporate members are maintained
  • Manage the account performance process across all clubs to KPIs and support the club teams to generate more business from existing client base
  • Manage the Sales process and performance to KPI’s
  • Lead, develop & motivate the club teams to create a sales focused culture & achieve targets
  • Develop PR opportunities through strategic fitness industry relations and brand ambassadors
  • Keep all marketing collateral up to date, including web pages, brochures, club posters, leaflets to reflect current offers & campaigns
  • Write & review high quality, relevant copy to be used in all email communications, blog articles, web content and any other external publications
  • Regular review & analysis of competitor’s service, pricing, marketing approaches and recommend any tactical actions for H2
  • Using the Club teams to develop the schedule of Club events ensuring good content, engagement and provide a spotlight for classes, instructors & partners

Required skills and experience:
  • Minimum 1 years proven sales & account management experience hitting agreed targets and driving sales activities from lead generation campaigns
  • Experience in customer facing industries across sports, leisure & hospitality but not limited to
  • Experience managing & hosting events – nice to have
  • Exceptional customer service. A “nothing too much” attitude
  • Excellent face-to-face, telephone & email etiquette and confidence interacting with members
  • Excellent use of IT systems including Microsoft Excel, Word & Power point
  • High levels of competency on all social media channels including Twitter, Instagram, Facebook, YouTube as well
  • Qualifications in Sports is preferable but not mandatory

Salary & Benefit:
  • Salary £18-£20k + OTE Performance related bonus
  • Great career promotion opportunities as company is growing rapidly
  • Free gym membership
  • Discounts with the company’s affiliated business partners


To apply for any of the positions above send an email doyou@h2bikerun.co.uk with your name, contact number, CV &  a few lines about why you should be part of our team


 
 
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